Wivya Policy

Shipping Policy

Last updated: 5 August 2026

Wivya ships sarees across India through trusted courier partners. Every order is packed with care and includes our gift-ready packaging unless stated otherwise.

Dispatch Timeline

Ready-to-ship products are usually dispatched within 24-48 business hours after order confirmation. Orders requiring measurement confirmation, blouse stitching coordination, address correction, or payment verification may take longer.

Delivery Timeline

Most India deliveries arrive within 3-7 business days after dispatch, depending on the delivery pin code and courier network. Remote locations may take longer.

Shipping Charges

Shipping is free on orders above Rs. 5,000. For orders below this threshold, a flat shipping fee may apply and will be shown at checkout.

Order Tracking

Once dispatched, tracking details will be shared by email, SMS, WhatsApp, or the courier partner. If tracking does not update for more than 48 hours, contact us and we will help coordinate with the courier.

Delivery Attempts

Please provide a complete address and reachable phone number. If a courier cannot complete delivery due to incorrect details, unavailable recipient, or refused delivery, extra shipping or return charges may apply where permitted.

Damaged Or Tampered Parcels

If the parcel looks opened, damaged, or tampered with, please do not accept it. If you discover an issue after delivery, contact us within 24 hours with photos or an unboxing video so we can investigate quickly.

International Shipping

International shipping may be enabled selectively. Duties, customs charges, taxes, or import fees in the destination country are the customer's responsibility unless stated otherwise at checkout.

Support

For shipping help, contact hello@wivya.com or WhatsApp 9010 12 9020.