Wivya Policy

Terms & Conditions

Last updated: 5 August 2026

These Terms & Conditions govern your use of the Wivya website and purchases from Wivya Pvt Ltd. By browsing, ordering, or using our services, you agree to these terms.

Products

Wivya sells sarees and related services such as gifting support, styling help, and optional blouse stitching coordination. Product colours, texture, and finish may vary slightly due to lighting, photography, screen settings, and hand-finished production.

Pricing And Availability

Prices are listed in Indian Rupees and include applicable taxes unless stated otherwise. We may update prices, offers, inventory, and product information at any time. Placing an order does not guarantee acceptance if an item is unavailable, incorrectly priced, or affected by a technical error.

Orders And Payments

Orders are confirmed after successful payment or accepted cash-on-delivery confirmation, where available. We may contact you to verify order details, measurements, shipping information, or gift-note instructions before dispatch.

Shipping

Shipping timelines are estimates and may vary due to courier delays, location, holidays, weather, operational constraints, or events outside our control. Please see our Shipping Policy for more detail.

Returns, Refunds And Cancellations

Returns, refunds, exchanges, and cancellations are handled according to our Return & Refund Policy and Cancellation Policy. Products that are used, damaged after delivery, altered, stitched to customer measurements, or missing original packaging may not be eligible except where required by law.

Customer Responsibilities

You agree to provide accurate contact, delivery, payment, and measurement details. You are responsible for checking product details before purchase and for being available to receive courier deliveries or respond to support requests.

Intellectual Property

All website content, product images, videos, copy, branding, design, and visual assets belong to Wivya or its licensors. You may not copy, reproduce, sell, scrape, or commercially use our content without written permission.

Limitation Of Liability

To the maximum extent permitted by law, Wivya is not liable for indirect, incidental, special, or consequential losses arising from use of the website or products. Our total liability for a confirmed order is limited to the amount paid for that order, except where law requires otherwise.

Governing Law

These terms are governed by the laws of India. Disputes will be handled by competent courts in India, subject to applicable consumer protection rights.

Contact

For support, contact hello@wivya.com or WhatsApp 9010 12 9020. Registered office: [Add registered office address before publishing].